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Contact us

Email is the way to reach us: [email protected].

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Email

Write to [email protected] about your account, a payment, access, the course content, or your personal data. We reply within 2 working days.

What to include

  • the email address of your ThinkFE account;
  • for a payment: the date, the amount and the payment reference;
  • for a problem on the site: the page and what happened.

Never send us your sign-in link: it signs in whoever opens it.

Complaints

To make a complaint, email [email protected] with “Complaint” in the subject. We acknowledge it within 48 hours and aim to resolve it within one month.